At the beginning of the contract, we would carry out induction training to all members of staff, which not only deals with the legal requirements of Health & Safety etc, but also ensures we are able to quickly establish standards in your premises.
We do not assume that operatives know how to clean! The managers have comprehensive training programmes to ensure that each individual cleaner is aware of the standards and duties required of them and how to operate safely any equipment they may be required to use.
In addition, the Supervisor, who would be trained prior to commencement, will carry out development and remedial training to our quality inspection procedures. This means individual performance improves, which ultimately provides improvements in our standards of service to you.
Our Managers also attend training courses:
Courses for Senior Management to advise them of the legislation management techniques.
Regular courses for all Area/Site Management on equipment and materials uses.
On-site training of operatives by our fully trained management and supervisors, supported by the Training Manager.
Training Induction – New Employees
One of the most important tasks that a supervisor comes across is that of training new employees to clean professionally.